Product description

Outdoor power adapter accessory for the Netgear Arlo, Arlo Pro and Arlo Go outdoor security cameras.

Model number: AD2090120
Part number: 332-10986-01

The model and part numbers can be found on the back of the adapter.


See a list of details to help identify the product

Reason the product is recalled

Water can leak into the weatherproof connector on the power adapter.

The hazards to consumers

If water enters the power adapter it could short circuit or overheat, posing a fire hazard.

What consumers should do

Consumers should immediately stop using the product, unplug it from the camera and contact Netgear Australia to receive a replacement or refund. Consumers can contact Netgear Australia on 1800 889 320 at any time or register their product online at https://www.arlo.com/au/products/arlo-pro/vma4700-recall.aspx

Details to help identify the product

Supplier running the recall

Who sold the product

JB Hi Fi
Harvey Norman
Scorpion Technology
MWave
Device Deal
Computer Alliance
Independent retailers

Identifying numbers

Other identifying numbers

VMA4700-100AUS (on box and associated material)

Dates available for sale

-

Where the product was sold

Nationally
International
Online

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16708 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.