Product description
Outdoor power adapter accessory for the Netgear Arlo, Arlo Pro and Arlo Go outdoor security cameras.
Model number: AD2090120
Part number: 332-10986-01
The model and part numbers can be found on the back of the adapter.
Model number: AD2090120
Part number: 332-10986-01
The model and part numbers can be found on the back of the adapter.
See a list of details to help identify the product
Reason the product is recalled
Water can leak into the weatherproof connector on the power adapter.
The hazards to consumers
If water enters the power adapter it could short circuit or overheat, posing a fire hazard.
What consumers should do
Consumers should immediately stop using the product, unplug it from the camera and contact Netgear Australia to receive a replacement or refund. Consumers can contact Netgear Australia on 1800 889 320 at any time or register their product online at https://www.arlo.com/au/products/arlo-pro/vma4700-recall.aspx
Details to help identify the product
Supplier running the recall
Who sold the product
JB Hi Fi
Harvey Norman
Scorpion Technology
MWave
Device Deal
Computer Alliance
Independent retailers
Harvey Norman
Scorpion Technology
MWave
Device Deal
Computer Alliance
Independent retailers
Identifying numbers
Other identifying numbers
VMA4700-100AUS (on box and associated material)
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16708 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.