Recall published

Topics

Electronics and technology
Smart and interconnected devices

Product description

Audio-Technica Wireless Headphones

Model Number: ATH-CK3TW

Available in colours: black/blue/red/white

See a list of details to help identify the product.

Photograph of Audio-Technica ATH-CK3TW Wireless Headphones

Reason the product is recalled

The battery in the charging case may overheat.

The hazards to consumers

If the battery in the charger case overheats, it poses a risk of fire, which may result in injury or property damage.

What consumers should do

Consumers should stop charging the case and earphones, and contact Technical Audio Group to organise the return and replacement of the defective charging case.

For further information, contact Technical Audio Group directly by phone on 02 9519 0900 (Monday to Friday, 9am – 5pm), via email at ck3twsupport@audio-technica.com.au or submit your replacement request via https://audio-technica.com.au/contact-form/ath-ck3tw-charging-case-repl…

Details to help identify the product.

Supplier running the recall

Technical Audio Group

Who sold the product

JB HI-FI
Officeworks
Good Guys
Mwave
PC Case Gear
Tech2Go
StoreDJ
LS Travel
Audio-Technica Online Store
Cannon Sound and Light
Direct Imports NZ Limited
Esel
Honeycom Solutions
Modern Musician
Murdoch University Book Shop
The RecordStore, Umart Online
Sydney Hi Fi
Winc Australia and PC Case Gear

Dates available for sale

-

Where the product was sold

Nationally
International

Print supporting information

Recall advertisement.pdf 283.5 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/18864 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.