Product description
Avanco brand rotary type DC Isolators
See a list of details to help identify the product
Reason the product is recalled
The product features an internal fault, where a high-resistance connection may form.
The hazards to consumers
There is a risk that the DC isolator may overheat and cause fire.
What consumers should do
Owners should immediately shut down the PV system following the standard shutdown procedure.
Note that Advancetech Pty Ltd is now insolvent.
If a consumer suspects they have one of the affected units, they should have an electrician inspect and replace the DC Isolators.
Details to help identify the product
Supplier running the recall
Who sold the product
The DC isolators were sold by Advancetech via electrical wholesalers. The units were sold nationally from 2012 onwards.
Identifying product features
The recall covers AVANCO brand DC solar isolators with the model number:
AV/DC4P25A, AV/DC2P25A, AV/DC4P25AUB, AV/DC2P625AU, AV/DC2P25AU, AV/DC2/2P25AU, AV/DC22P125AU, AV/DC4P25AU, AV/DC4P25AUS, and AV/DC4P25AUT
Identifying numbers
Other identifying numbers
The recall covers AVANCO brand DC solar isolators with the model number:
AV/DC4P25A, AV/DC2P25A, AV/DC4P25AUB, AV/DC2P625AU, AV/DC2P25AU, AV/DC2/2P25AU, AV/DC22P125AU, AV/DC4P25AU, AV/DC4P25AUS, and AV/DC4P25AUT
AV/DC4P25A, AV/DC2P25A, AV/DC4P25AUB, AV/DC2P625AU, AV/DC2P25AU, AV/DC2/2P25AU, AV/DC22P125AU, AV/DC4P25AU, AV/DC4P25AUS, and AV/DC4P25AUT
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14097 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.