Product description

All "Baffle" model Slimline steel outdoor rainwater tanks manufactured between mid-2004 and the end of 2006 and sold in QLD and NSW

Also sold as:
• Waterpoint
• Waterpoint Slimline
• Waterpoint Ultraslim
• Slimline Think Tank
• Slimline with Rainbank

See a list of details to help identify the product

Reason the product is recalled

There may not have been any silicone applied to the internal baffle rivets, which are made of galvanised zinc and may corrode.

The hazards to consumers

Corrosion of the rivets may result in a loss of internal structural support. If the defect occurs and the tank deforms, it may cause the tank to topple and crush bystanders.

The following set of circumstances may cause the tank to topple over:

• the tank is taller than 1.6m or between 1.3 and 1.6m high but less than 0.87m wide; and
• the tank is located against a solid wall; and
• there is a severe weather event (heavy rainfall and high winds); and
• the tank has rapidly filled with a large volume of water.

What consumers should do

NSW or QLD consumers who believe they may have a Slimline steel outdoor rainwater tank manufactured between mid-2004 and the end of 2006 should arrange for a free inspection by contacting BlueScope toll-free on 1800 646 488 or on-line at http://www.bluescopesteel.com.au/tools-and-resources/bluescope-slimline-rainwater-tanks

Owners of tanks requiring rectification will be offered the option of either a replacement tank or a full refund of the purchase price.

IMPORTANT

• Do not attempt to confirm the identity or inspect the inside of the tank by use of a ladder as this may result in personal injury.

• Do not stand or allow others to stand in close proximity to the tank during periods of heavy rain and/or high winds, or if a tank is showing signs of “bulging”.

Details to help identify the product

Supplier running the recall

Who sold the product

The products were supplied to end users in the following manner:
• directly to consumers;
• through distributors (such as resellers and plumbing suppliers); or
• directly to builders for new dwellings or establishments.

Identifying product features

Product does not have any identifying numbers, marks, serial or batch numbers

Identifying numbers

Other identifying numbers

Product does not have any identifying numbers, marks, serial or batch numbers

Dates available for sale

-

Where the product was sold

New South Wales
Queensland

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14327 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.