Product description
The products are Balancing Scooters ("Hoverboards").
See a list of details to help identify the product
Reason the product is recalled
The self-balancing scooter / hoverboard and charger may not be compatible and can cause the enclosed battery to ignite.
The battery charger does not display the required Australian approval mark for electrical safety.
The battery charger does not display the required Australian approval mark for electrical safety.
The hazards to consumers
Risk of fire.
What consumers should do
• Stop using the charger immediately, switch off the power at the socket outlet and unplug it.
• Do not use the scooter / hoverboard.
• For a full refund and further information on this recall, contact Brian Smith on 0414 890 071
• Do not use the scooter / hoverboard.
• For a full refund and further information on this recall, contact Brian Smith on 0414 890 071
Details to help identify the product
Supplier running the recall
TCB Contracting Pty Limited
Who sold the product
The product was sold nationally on www.gumtree.com.au in December 2015 by TCB Contracting NSW and 'Toy Master Australia' pop-up shop at Casula Mall, NSW.
Identifying product features
The charger, model JN-L10S20, was supplied with the self-balancing scooter / hoverboard.
The model number along with other markings is located on the body of the battery charger.
Identifying numbers
Other identifying numbers
The charger, model JN-L10S20, was supplied with the self-balancing scooter / hoverboard.
The model number along with other markings is located on the body of the battery charger.
The model number along with other markings is located on the body of the battery charger.
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15140 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
