Recall published

Topics

Sports and recreation
Basketball

Product description

Basketball hoop set including stand, pole, backboard, hoop and net.

B100 Easy
B200 Easy
B200 Easy New Space Blue
B400 Easy
B400 Easy Black/Red
Portable B300 Black/Red
Portable B700 black
Tarmak B700 Pro
Tarmak B900 Pro

See a list of details to help identify the product

Photograph of Basketball Backboard B100 Easy
Photograph of Basketball Backboard B200 Easy Photograph of B200 Easy New Space Blue Photograph of Basketball Backboard B400 Easy Photograph of B400 Easy Basketball System Black Red Photograph of Portable B300 Black Red Photograph of Basketball System Portable B700 Black Photograph of Basketball System Tarmak B700 Pro Photograph of Basketball System Tarmak B900 Pro

Reason the product is recalled

The products do not comply with the mandatory standard 'Consumer Good (Basketball Rings and Backboards) Safety Standard 2017'.

The products were not supplied with the required warning labels and installation instructions.

The hazards to consumers

Users are not aware of safety precautions, there is a risk of injury to the user if the products are not installed correctly or if the user swings off the basketball ring.

What consumers should do

Consumers should stop using the products and contact Decathlon to arrange for a copy of the warning label and assembly instructions to be provided. Consumers will be requested to provide Decathlon with a photograph of the attached label to ensure that the label has been attached correctly. Alternatively the products may be returned to the nearest Decathlon store for a full refund.

For further information, contact Decathlon Customer Relations Centre by chat on www.decathlon.com.au or via email at contact.australia@decathlon.com (Monday to Sunday, 10am - 7.30pm AEST).

Details to help identify the product

Supplier running the recall

Decathlon (Australia) Pty Ltd

Who sold the product


Decathlon stores in Tempe and Auburn - NSW
Decathlon stores in Box Hill and Knoxfield - Victoria
Online

Identifying product features

Model list.xlsx 8.6 KB

Dates available for sale

-

Where the product was sold

New South Wales
Online
Victoria

Print supporting information

Recall advertisement.pdf 550.16 KB

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/18040 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.