PRA number
2021/18992
Published date
Product description
Sliding gate openers
Deimos Ultra BT A400 Australia
Deimos Ultra BT A600 Australlia
Deimos Ultra BT A600 V Australia
Deimos BT A400 Australia
Deimos BT A600 Australia
Affected gates were installed between 1 October 2020 and 23 April 2021.
Deimos Ultra BT A400 Australia
Deimos Ultra BT A600 Australlia
Deimos Ultra BT A600 V Australia
Deimos BT A400 Australia
Deimos BT A600 Australia
Affected gates were installed between 1 October 2020 and 23 April 2021.
Reasons the product is recalled
The earth and live wires may not be connected correctly, and the cable gland may not hold the cables tightly enough.
The hazards to consumers
If live wires are touching the metallic body of the motor and a person touches any metal part of the motor or gate they will receive an electric shock if the household residual current device (RCD) trips. If the residual current device does not trip, then the person will be electrocuted.
What consumers should do
Consumers should immediately stop using the product and should not touch the gate or gate opener until it has been disconnected from the power supply.
Consumers can disconnect the product from the power supply by unplugging the power cable of the gate opener from the mains. Once disconnected, consumers can manually release the gate opener.
Consumers should not remove the cover from the gate opener, but should contact BFT Automation to arrange a repair.
Consumers can contact BFT Automation on 1300 270 773 or via email on recalls-au@bft-automation.com
Consumers can disconnect the product from the power supply by unplugging the power cable of the gate opener from the mains. Once disconnected, consumers can manually release the gate opener.
Consumers should not remove the cover from the gate opener, but should contact BFT Automation to arrange a repair.
Consumers can contact BFT Automation on 1300 270 773 or via email on recalls-au@bft-automation.com
Supplier
Traders who sold this product
Gate manufacturers and automation specialists
Fencing contractors
Electricians
Security companies
Fencing contractors
Electricians
Security companies
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.