PRA number
2015/14831
Published date
Reasons the product is recalled
The base of the mug may crack, break and come free when boiling water or liquid is poured into the mug.
The hazards to consumers
If the base cracks or breaks there is a high risk of personal injury, such as scalding arising from boiling liquid being released from the mug. There is also a risk of injury from the sharp edges if the base cracks or breaks.
What consumers should do
Customers should immediately cease using the product and return it to any Big W store for a full refund.
Supplier
Traders who sold this product
Big W
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.