Biopak Pty Ltd — Biopak's ByoCup Reusable Coffee Cup - updated recall

PRA number


Published date

Product description

This recall was updated on 9 November 2020 to include additional custom coffee cups.

Reusable coffee cup in plain green or white for sizes 237mL, 355mL, 473mL or with custom names:

SexieCoffie, Columbit, Echo, Hedland,Crop to Cup, Home Grain, Z Espress, Boomerang, Cabrini Health, Cafe Brioso, Columbit, Crop to Cup, Echo, Gippsland Centre Against Sexual Assault, Hedland, Legoland, Melbourne Health, Mocha & Lime, Mr Collins, Secure, Sunday, The Main, Tropeco, Very Special, Your Cuppa
Photograph of Green ByoCup
Photograph of White ByoCup
Photograph of ByoCup Base

Reasons the product is recalled

In some cups the base of the cup may detach.

The hazards to consumers

If the base of the cup detaches while containing hot liquid, the user may be burnt or scalded.

What consumers should do

Consumers should immediately stop using the cup and return the cup to the place of purchase to receive a full refund. Alternatively, consumers can contact Biopak to organise a refund.

For more information, consumers can contact Biopak on 1300 246 725 (Monday to Friday, 9am - 5pm AEST) or at

Traders who sold this product

Coffee Shops
Independent coffee distributors
Independent retailers

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category