Reasons the product is recalled
Some circuit boards in the battery may overheat and catch fire.
The hazards to consumers
Risk of fire or burns causing serious injury.
What consumers should do
Consumers should immediately stop using their Bissell Cordless Wet Dry Vacuum Floor Cleaners and check the rating label to see if it is a recalled model.
If it is a recalled model consumers should stop using the product, remove the product from the charging base, unplug the base, and register their details at https://bissell.com.au/pages/recall to receive a replacement.
Consumers will be sent a pre-paid Australia Post label by email to return the handle from their recalled model to Bissell for verification. A new product will then be sent to consumers as a replacement.
Consumers should responsibly dispose of their recalled model. Consumers can contact their local council about e-waste disposal services for products containing batteries in their area, or visit https://recyclingnearyou.com.au/.
Consumers should not put battery or electrical products in their recycling or waste bins. Rechargeable batteries and lithium-ion batteries are hazardous and may start a fire in garbage trucks or recycling facilities. For more information about recycling services and facilities visit https://recyclingnearyou.com.au/
For more information or assistance, contact Bissell by phone on 1300 393 035 (8:30 am to 4:30 pm, Monday to Friday) or via email recallau@BISSELL.com
Traders who sold this product
The Good Guys