Product description
BMC Timemachine 01 Triathlon & TT bicycles and frame sets
2017 and 2018 model years
Affected models:
Timemachine 01 SRAM Red eTap
Timemachine 01 Ultegra Di2
Timemachine 01 ONE
Timemachine 01 TWO
Timemachine 01 THREE
Timemachine 01 Frameset or TM01 FRS
*the Timemachine 02 model is not affected.
2017 and 2018 model years
Affected models:
Timemachine 01 SRAM Red eTap
Timemachine 01 Ultegra Di2
Timemachine 01 ONE
Timemachine 01 TWO
Timemachine 01 THREE
Timemachine 01 Frameset or TM01 FRS
*the Timemachine 02 model is not affected.
See a list of details to help identify the product
Reason the product is recalled
When using certain tyre widths on the 2017 and 2018 model year Timemachine 01 models, the distance between the front tyre and the down tube may not meet the required safety tolerance, and there may be contact between the frame and the tyre.
The hazards to consumers
Contact between the tyre and the frame can pose an increased risk of the rider crashing.
What consumers should do
Owners of 2017 and 2018 model year Timemachine 01 bicycles should stop riding them and return the bike to a BMC dealer for an inspection of tyre clearance and to arrange any necessary repair work, which will be carried out free-of-charge. A newly developed fork will be available from September 2018. Owners that have returned their bikes for inspection and registered for the recall will be contacted once parts are available to organise a time for the replacement work.
A Q&A list and further information is attached below and is also available from https://www.bmc-switzerland.com/au-en/voluntary-product-recall-for-safety-reviews/
Owners can find their nearest BMC dealer by visiting https://www.bmc-switzerland.com/au-en/
Further information is available from Advanced Traders by phoning 1300 361 686 or by visiting http://www.advancetraders.com.au/
A Q&A list and further information is attached below and is also available from https://www.bmc-switzerland.com/au-en/voluntary-product-recall-for-safety-reviews/
Owners can find their nearest BMC dealer by visiting https://www.bmc-switzerland.com/au-en/
Further information is available from Advanced Traders by phoning 1300 361 686 or by visiting http://www.advancetraders.com.au/
Details to help identify the product
Supplier running the recall
Who sold the product
Specialist bicycle stores
Identifying product features
Identifying numbers
Other identifying numbers
See attached list of serial numbers
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16831 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
