Product description

Ultra Low Floor Citybus ranging from 11.5 metres to 18 metres

Models :
JXK6110
JXK6120
JXK6121
JXK6132BA5R
JXK6180

Model Years 2012-2019

32 affected vehicles

See a list of details to help identify the product

Reason the product is recalled

The alternator regulator may fail, resulting in an uncontrolled charge into the storage batteries.  This may create a build up of excess hydrogen sulphide gas (H2S) due to lack of ventilation in the battery enclosure.

The hazards to consumers

The concentration of gas build up in the battery compartment and an ignition source could cause a spark to ignite the gas in the battery enclosure. There is a risk of fire or explosion resulting in serious injury, property damage or death.

What consumers should do

Owners of affected vehicles will be notified of the recall and asked to contact Bus and Coach Sales Australasia Pty Ltd to arrange for inspection and repair of their vehicle, if necessary.

Consumers can contact Bus and Coach Sales Australasia Pty Ltd on 1300 287 377 or 07 3386 1034 or via http://www.bcsa.net.au/contact.aspx



Details to help identify the product

Supplier running the recall

Who sold the product

Bus and Coach Sales Australasia Pty Ltd

Identifying product features

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18208 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Find information on vehicle recalls and how to report a vehicle safety issue.