Product description
Bontrager Line Pro flat bicycle pedals (aftermarket only)
Model
Bontrager
Brand
Trek
See a list of details to help identify the product.
Reason the product is recalled
The pedals may have a manufacturing defect which causes the spindles to be brittle. This may cause one or both of the spindles to break. If the spindle breaks, the pedal body will separate from the spindle.
The hazards to consumers
If the pedal body separates from the spindle while the bicycle is being ridden, the rider might lose control of the bicycle and fall, resulting in injury.
What consumers should do
Consumers with affected pedals should stop using them immediately. Consumers can contact an authorised Trek retailer to make arrangements for a repair. Spindles are not immediately available. The retailer will place an order for the customer’s spindles and notify the customer when available for repair. Consumers can then make an appointment with the retailer to bring their recalled pedals in for repair with new spindles.
Trek will give a $35 in-store credit to consumers who bring in their affected pair of pedals for repair.
Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephoning 02 6173 2400.
A list of authorised Trek retailers is available at https://www.trekbikes.com/au/en_AU/store-finder/
Trek will give a $35 in-store credit to consumers who bring in their affected pair of pedals for repair.
Consumers can obtain further information by contacting Trek Bicycle Corporation (Australia) Pty Ltd by telephoning 02 6173 2400.
A list of authorised Trek retailers is available at https://www.trekbikes.com/au/en_AU/store-finder/
Details to help identify the product.
Supplier running the recall
Who sold the product
Trek authorised retailers
Identifying numbers
SKU
SKU 524431 and SKU 531577
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16923 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
