PRA number
2013/13572
Published date
Product description
Multi-purpose folding and extendable ladder
What are the defects?
The ladders do not comply with the Australia / New Zealand standard for portable ladders, AS/NZS 1982.1:1996, for the rated loading capacity of 180kg as claimed.
What are the hazards?
The load rating on the ladders is marked as 180kg instead of 120kg, which is their maximum safe loading. Using the ladders to support loads greater than 120kg may result in fall injuries.
What should consumers do?
The ladder must not be used to support loads greater than 120kg. Consumers will be contacted by Brand Developers Limited to arrange for them to receive one of the following:
(a) a new rating label marked with the correct loading capacity (120kg), or
(b) a full refund of the purchase price, or
(c) a replacement ladder
For further information, contact the customer service centre on 1 800 075 437 during business hours.
(a) a new rating label marked with the correct loading capacity (120kg), or
(b) a full refund of the purchase price, or
(c) a replacement ladder
For further information, contact the customer service centre on 1 800 075 437 during business hours.
Supplier
Brand Developers Limited
Traders who sold this product
The ladders were sold directly by Brand Developers Limited to end users via tele-advertising promotion.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
