Product description

Hair smoothing treatment

See a list of details to help identify the product

Reason the product is recalled

Formaldehyde is known to cause sensory irritation and skin sensitisation. Formaldehyde may also cause cancer in circumstances where there is chronic high exposure.

The hazards to consumers

Tests show that the product contains free formaldehyde in excess of the level considered safe.

What consumers should do

Stop using the product immediately and return it to the place of purchase for a full refund.

Details to help identify the product

Who sold the product

Various hairdressing salons (salon use only - not available for direct sale to consumers)

Identifying product features

All batches affected

Identifying numbers

Other identifying numbers

All batches affected

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/12184 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.