Product description

Heater Light Exhaust fan. The Brilliant Glace Heater being recalled is incorrectly marked with a Queensland approval number and does not have a Queensland approval.

See a list of details to help identify the product

Reason the product is recalled

Partially exposed live terminals to central 60W light lampholder

The hazards to consumers

Potential for injury resulting from electric shock when changing the internal
central 60W light bulb due to exposed live terminals adjacent to the central
light globe.

What consumers should do

Review the published recall notice. If the item pictured matches the product installed in the home please call the toll free number below (Monday–Friday, 9 am–5 pm AEST). Consumers can continue to use the product.
You must not remove the cover to replace the internal central 60W Light bulb.
Toll Free information line: 1 800 282 311

Details to help identify the product

Supplier running the recall

Who sold the product

Numerous traders around Australia

Identifying product features

Item number 99987/05 Approval number N21275

Identifying numbers

Other identifying numbers

Item number 99987/05
Approval number N21275

Dates available for sale

-

Where the product was sold

Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/11200 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.