Product description
Air conditioner
See a list of details to help identify the product
Reason the product is recalled
The coolers potentially have the risk of blowing off the roof in extreme weather conditions
The hazards to consumers
Minor injury
What consumers should do
Consumers are being contacted by mail as Scotts have a complete customer list. Consumers on receiving the letter should make an appointment for their air conditioner to be inspected and rectified if necessary.
Details to help identify the product
Supplier running the recall
Scotts Airconditioning Pty Ltd
Who sold the product
Scott Airconditioning Pty Ltd
Identifying product features
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Identifying numbers
Other identifying numbers
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Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2009/11187 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.