Product description

Air conditioner

See a list of details to help identify the product

Reason the product is recalled

The coolers potentially have the risk of blowing off the roof in extreme weather conditions

The hazards to consumers

Minor injury

What consumers should do

Consumers are being contacted by mail as Scotts have a complete customer list. Consumers on receiving the letter should make an appointment for their air conditioner to be inspected and rectified if necessary.

Details to help identify the product

Supplier running the recall

Scotts Airconditioning Pty Ltd

Who sold the product

Scott Airconditioning Pty Ltd

Identifying product features

na

Identifying numbers

Other identifying numbers

na

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/11187 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.