What are the defects?
BSH believes that the affected model dishwashers may potentially develop cracks in the printed circuit board within their control module.
What are the hazards?
During the operating cycle when water is being heated, cracks may potentially lead to melting of soldering material or, in an unlikely event, ignition of a fire in the dishwasher.
What should consumers do?
Customers should cease using any affected model dishwasher immediately and switch it off at the socket outlet. Customers should contact BSH Home Appliances to arrange the repair of their dishwasher on 1300 087 033 (option 3) or via www.neff.com.au/dishwasher-repair-action. BSH will organise for an authorised and trained repair agent to attend to the customer's home and replace the relevant component.
BSH Home Appliances Pty Ltd
Traders who sold this product
Sampford IXL & various retailers
Where the product was sold
Dates available for sale