Product description
The Ballz®QR Skewer is a quick release bicycle axle used to attach the Coho® XC Trailer to a bicycle.
Product includes Ballz QR® Skewers that were sold individually and included in the sale of the Coho® XC Trailer Model No. 935101.
See a list of details to help identify the product
 QR Bicycle Skewers.jpg?itok=_bFSNFv3)
 QR Bicycle Skewers with Bike.jpg?itok=Q0-G5YI0)
 XC Trailer.jpg?itok=Tmw-hnqP)
Reason the product is recalled
The bicycle axle may have been damaged when initially installed and/or during use with the Coho® XC Cargo Trailer.
The hazards to consumers
If the bicycle axle fails while riding, this can cause the Coho® XC Cargo Trailer to detach from the bicycle leaving only one of two tow arms connected to the bike.
If this occurs, this can cause instability of the trailer and the bicycle rider, increasing the risk of an accident or injury.
What consumers should do
Consumers are advised to immediately stop using the product. Consumers should dispose of the product and contact Burley to arrange a free replacement through https://www.burley.com/ballz-qr-skewer-recall/. Replacement skewers will be available in September 2021.
Consumers will be requested to provide a photograph or video to show that the product has been disposed of. If the product has already been disposed of, consumers are asked to notify Burley so that the safe disposal of the products can be monitored.
For further information, please contact the supplier on 02 8882 1900 Monday through Friday 8:30am to 5pm AEST or e-mail enquiries@cassons.com.au.
Details to help identify the product
Supplier running the recall
Who sold the product
Sold by independent bicycle dealers
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19131 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
