Product description

20mm Ball valve

See a list of details to help identify the product.

Reason the product is recalled

In some circumstances the valve may leak, potentially causing a hazardous situation.

The hazards to consumers

In some applications the release of unburnt gas may result in a potentially explosive mix.

What consumers should do

Contact Australian Valve Group on 1800 284 287, or your supplier to arrange to have the valve replaced.

Details to help identify the product.

Supplier running the recall

Who sold the product

Plumbing Merchants

Identifying product features

Batches Marked - B4, B5, B6, B7, B8, B9, B0, BN, BD, C1, C2, C3, C4, C5, C6, C7, C8

Identifying numbers

Other identifying numbers

Batches Marked - B4, B5, B6, B7, B8, B9, B0, BN, BD, C1, C2, C3, C4, C5, C6, C7, C8

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14408 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.