Product description

Cosmetic Cream

See a list of details to help identify the product

Reason the product is recalled

Presence of pseudomonas aeruginosa which may cause eye infections or infections of open skin lesions

The hazards to consumers

Possibility of infection

What consumers should do

Return to the place of purchase for an immediate cash refund

Details to help identify the product

Identifying product features

Identifying numbers: Calm & Clear Essence Cream Batch No. 19557 Expiry 01/05/11 Travel Essence Cream Batch No. 20864 Expiry 27/08/11

Identifying numbers

Other identifying numbers

Identifying numbers: Calm & Clear Essence Cream Batch No. 19557 Expiry 01/05/11
Travel Essence Cream Batch No. 20864 Expiry 27/08/11

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/11129 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.