Product description
Oyster style ceiling lamp
Glass shade with four metal arms and three light fittings (E27)
Diameter 50cm
Dates sold: 1 August 2016 - 5 September 2018
Date stamps: 1625 to 1744
See a list of details to help identify the product
Reason the product is recalled
Risk of glass shades breaking and falling.
The hazards to consumers
Risk of injury from glass breaking and falling to the floor or from contact with broken glass after the lamp shade breaks.
Incidents have occurred and caused injuries to consumers.
What consumers should do
Consumers who purchased a CALYPSO ceiling lamp between 1 August 2016 and 5 September 2018 should carefully remove the glass shade and check the manufacturing date stamp on the lamp. To find the date stamp, carefully pull out the moveable arm and remove the glass shade - see instructions attached below. If the date stamp is between 1625 and 1744, consumers should contact their nearest IKEA store to organise an electrician to be sent out to remove the faulty lamp and replace with a new lamp.
Consumers can also opt for a refund if they prefer.
For more information, visit https://www.ikea.com/au/en/customer-service/product-support/recalls/ or phone IKEA on
- ACT/NSW 02 8020 6641
- Queensland 07 3380 6800
- Victoria/Tasmania 03 8523 2154
- South Australia 08 8154 4532
- West Australia 08 9201 4532
Details to help identify the product
Supplier running the recall
Who sold the product
IKEA stores
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17071 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
