Product description

Cannondale CAADX Cyclocross Bicycles equipped with Disc Brakes

Model Years 2013 - 2016

Sold in various colours

See a list of details to help identify the product

Reason the product is recalled

The fork can fracture or break, which can allow the wheel to detach from the bicycle during use.

The hazards to consumers

Fork can fracture and then detach, posing a fall hazard with the risk of death or serious injury.

What consumers should do

Consumers should immediately stop riding their bicycle and take it to the nearest Cannondale dealer for a free repair. Cannondale dealers will replace, free of cost, the bicycle’s fork with a full carbon fibre replacement fork.

To check if a bicycle is affected by this recall, inspect the bicycle to confirm it has all of the following features (as shown in the picture above):

1. A prominent CAADX marking on the top tube or other tube
2. Disc brakes
3. A large “ULTRAX” marking on the inside of the fork leg
4. A black plastic cable running to the front disc brake that is outside of the fork blade (not internally routed within the fork blade)

For further information about the recall see https://www.cannondale.com/en/Australia/Safety-Notices-and-Recalls.aspx

For further information, contact PSI Cycling by email at service@psicycling.com.au or by phone on 03 8327 8080.

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Cannondale dealers in Australia

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17713 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.