PRA number
2021/18962
Published date
What are the defects?
The wall thickness of the drop bars on the bike's handles may be too thin and the clamping screws where the drop bars connect to the integrated brake and shifting lever may be tightened (or re-tightened) too tightly. This could cause the drop bar to crack or break.
What are the hazards?
If the drop bar cracks or breaks, steering control may become loose, increasing the risk of an accident or injury.
What should consumers do?
Consumers should stop using the product. When parts become available from the end of July, Canyon Bicycles will contact consumers to arrange for return of the product and replacement of drop bars or a full refund.
For more information, consumers should contact Canyon Bicycles on 1300 712 003 (Monday to Thursday, 8am-6pm and Friday, 8am-5pm) or go to https://www.canyon.com/en-au/contact/
For more information, consumers should contact Canyon Bicycles on 1300 712 003 (Monday to Thursday, 8am-6pm and Friday, 8am-5pm) or go to https://www.canyon.com/en-au/contact/
Supplier
Traders who sold this product
Canyon Bicycles
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
