PRA number
2019/17692
Published date
Product description
11 models of Carrier-branded ductless hi-wall and cassette split heater/air-conditioners
The outdoor condensing units of these heaters/air conditioners are mounted to the exterior of the premises cooled and heated by the unit, and in some cases mounted directly onto the premises
Model Numbers and capacity details:
38SHV052P1 (5.0kW cool & 5.7kW heat)
38TSV067P1 (6.7kW cool & 8.0kW heat)
38QHF080 (8.0kW cool & 9.0kW heat)
38SHV071P1 (7.1kW cool & 8.4kW heat)
38SHV087P1 (8.7kW cool & 8.9kW heat)
38SHV105P1 (10.5kW cool & 11.2kW heat)
38TSV080P1 (7.6kW cool & 9.2kW heat)
38TSV110P1 (10.5kW cool & 12.3kW heat)
38TSV130P1 (12.5kW cool & 13.0kW heat)
38SHV135P1 (13.5kW cool & 16.0kW heat)
38SHV165P1 (16.5kW cool & 17.0kW heat)
The outdoor condensing units of these heaters/air conditioners are mounted to the exterior of the premises cooled and heated by the unit, and in some cases mounted directly onto the premises
Model Numbers and capacity details:
38SHV052P1 (5.0kW cool & 5.7kW heat)
38TSV067P1 (6.7kW cool & 8.0kW heat)
38QHF080 (8.0kW cool & 9.0kW heat)
38SHV071P1 (7.1kW cool & 8.4kW heat)
38SHV087P1 (8.7kW cool & 8.9kW heat)
38SHV105P1 (10.5kW cool & 11.2kW heat)
38TSV080P1 (7.6kW cool & 9.2kW heat)
38TSV110P1 (10.5kW cool & 12.3kW heat)
38TSV130P1 (12.5kW cool & 13.0kW heat)
38SHV135P1 (13.5kW cool & 16.0kW heat)
38SHV165P1 (16.5kW cool & 17.0kW heat)
Reasons the product is recalled
The fan motor in the outdoor condensing unit may fail.
The hazards to consumers
If the fan motor in the outdoor condensing unit fails, a fire could result, which could cause property damage and/or personal injury.
What consumers should do
Consumers should stop using the units until a repair has been carried out.
Carrier, through its Australian distributor AHIC (Australia) Pty Ltd and local agents, will contact affected consumers and make arrangements to visit the consumer’s home and repair the unit. Owners of affected units may also contact AHIC (Australia) Pty Ltd directly using the contact details below to arrange for the repairs to be carried out.
For further information, phone 1800 959 554, email carrier.rework@ahi-carrier.com.au or visit www.carrierrework.com.au
Carrier, through its Australian distributor AHIC (Australia) Pty Ltd and local agents, will contact affected consumers and make arrangements to visit the consumer’s home and repair the unit. Owners of affected units may also contact AHIC (Australia) Pty Ltd directly using the contact details below to arrange for the repairs to be carried out.
For further information, phone 1800 959 554, email carrier.rework@ahi-carrier.com.au or visit www.carrierrework.com.au
Supplier
Traders who sold this product
Authorised Carrier dealers
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
