Product description
This product is a grease formulated to be compatible with natural rubber components in a range of cars, light commercial vehicles and any other vehicle using rubber components, particularly brakes and clutch hydraulic mechanisms.
See a list of details to help identify the product
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Reason the product is recalled
The product may have been incorrectly filled with a grease that is not suitable for the natural rubber components of automotive braking systems.
The hazards to consumers
The use of the incorrect grease could lead to deterioration of the natural rubber components found in brake and clutch systems. This could result in brake fluid leakage and possible malfunction of these systems.
What consumers should do
Customers should return the product to the place of purchase for a full refund.
If a customer has a partially used tub of Red Rubber Grease with batch # Q0536821G15, they are advised to contact Castrol Technical Helpline on 1300 557 998 immediately.
If a customer has a partially used tub of Red Rubber Grease with batch # Q0536821G15, they are advised to contact Castrol Technical Helpline on 1300 557 998 immediately.
Details to help identify the product
Supplier running the recall
Castrol Australia Pty. Ltd.
Identifying numbers
Barcode number
9310084020063
SKU
3354820
Other identifying numbers
Batch number Q0536821G15
Dates available for sale
-
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15816 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
