What are the defects?
A burner tile retention bracket may deteriorate after several years of use allowing the burner tile to move and compromise the efficiency of combustion of the appliance. Appliances installed indoors, may no longer be safe for use. Outdoor appliances are not considered unsafe.
What are the hazards?
Risk of carbon monoxide poisoning if the affected heaters are continued to be used indoors, which could result in serious illness, injury, or death.
What should consumers do?
If your heater is an affected one, you should stop using the heater immediately and if possible turn off the gas supply and disconnect the appliance from a power-point.
Note the Serial Number of the unit and contact Celmec International to verify if you have an affected heater and to arrange for a qualified technician to inspect and repair the heater on site. The serial number is located inside the rear panel on the left-hand side.
For more information, please contact Celmec on 03 8552 8200 between 8.30am-4.30pm (Mon-Fri).
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