Product description
Chamomile-Rose Hydrating Essence 50mL
(expiration dates between 31 August 2021 - 28 February 2023)
Herbal Recovery Antioxidant Face Oil 50mL
(expiration dates between 31 August 2021 - 31 July 2022)
Only certain batches of the above products are affected.
See attached batch number list of manufacture and expiration dates of affected products.
Products supplied after 10 November 2020 are not affected.
See a list of details to help identify the product
Reason the product is recalled
The products do not comply with the requirements of the 'Trade Practices (Consumer Product Information Standards) (Cosmetics) Regulations 1991'.
The product does not have the correct mandatory ingredient label and may contain incorrect ordering and/or missing ingredients identified on the label.
The hazards to consumers
Users may be exposed to ingredients they are sensitive or allergic to. If a user suffers an adverse reaction they will not be able to check the ingredients list to identify the possible cause and seek appropriate treatment.
What consumers should do
Consumers with affected products should consult the correct ingredient lists published on the https://www.jurlique.com/au website. Consumers can contact Customer Care for information on how to obtain a full refund or replacement product if required.
For further information, consumers can contact Jurlique by phone at 1800 805 286 or by email at customercare@jurlique.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying product features
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18747 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
