Recall published

Topics

Cosmetic and health products
Mobility and accessibility aids

Product description

Chest support for Rabbit/Rabbit Up Walking Aid and Mustang Standing Frame

Chest support for Rabbit/Rabbit Up (3 sizes): 861810, 861820, 861830

Chest support for Mustang (3 sizes): 869810, 869820, 869830

ARTG 207813
(R82 AU Pty Ltd - Walking aid)

ARTG 207822
(R82 AU Pty Ltd - Training aid, physical, standing frame)

See a list of details to help identify the product.

Reason the product is recalled

The plastic plug placed in the centre pole tube can come loose without the use of a tool.

The hazards to consumers

A loose plastic plug on the chest support could potentially put the user at risk of choking.

What consumers should do

If consumers find a loose plug, they should contact R82 AU Pty Ltd to order a replacement plug and they should dispose of the loose plug.

R82 AU Pty Ltd will write to affected customers, and customers should download, or include the additional safety instructions supplied with the Customer Letter to their existing Instructions for Use.

For further information, please contact R82 AU Pty Ltd on 02 8213 6666.

Details to help identify the product.

Supplier running the recall

R82 AU Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18303 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.