Product description

Chlorofluor Gel is an oral hygiene product containing 2 mg/mL chlorhexidine.

See a list of details to help identify the product

Reason the product is recalled

Testing detected high levels of Burkholderia cepacia (B. cepacia).

The hazards to consumers

B. cepacia poses little medical risk to healthy people. However, people with weakened immune systems, such as intensive care patients, may be more susceptible to B. cepacia infections and at increased risk of associated health problems.

The effects of B. cepacia infection vary widely, ranging from no symptoms at all, to serious respiratory infections, especially in patients with chronic lung diseases, such as cystic fibrosis.

What consumers should do

If you have Chlorofluor Gel, check the batch number located on the label.

If it is from batch number BK 119, stop using it.

Return it to the place of purchase for a refund or call Professional Dentist Supplies' customer service line on (03) 9761 6615 to arrange for the return of affected product and a refund.

If you have any questions or concerns about this issue, talk to your health professional.

Details to help identify the product

Supplier running the recall

Professional Dentist Supplies

Identifying product features

Batch number: BK 119

Identifying numbers

Other identifying numbers

Batch number: BK 119

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15493 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.