Product description

1.5kg, 2.3kg, 2.5kg and 4.5kg dry powder fire extinguishers

See a list of details to help identify the product.

Reason the product is recalled

Some of the products may be under or over filled with powder.

The hazards to consumers

Items with too much or too little powder may not discharge a steady stream of powder or may discharge their contents faster than required by AS/NZ 1841.5. This could result in a fire not able to be extinguished.

What consumers should do

These are industrial/commercial classes of extinguishers, not sold on retailers’ shelves. Buyers of these classes of extinguishers should contact the company from whom they’ve purchased the product; contact their Chubb customer service representative if they have an account with Chubb, or contact the recall hotline. Testing, or a tested replacement extinguisher, will be provided. Commercial customers who have a Chubb extinguisher maintenance contract will have their extinguishers inspected, and, if needed, replaced, during their next scheduled maintenance if they do not respond to Chubb’s recall letters.

Details to help identify the product.

Supplier running the recall

Who sold the product

Through commercial sellers or sold directly to commercial enterprises by Chubb.

Identifying product features

Chubb, Flameguard 1.5kg SA358508 to SA358699 & SA617007 to SA640579 Chubb, Flameguard 2.3kg SA335255 to SA357445 & SA617193 to SA644756 Chubb, Flameguard 2.5kg SA335051 to SA358273 & SA620547 to SA640681 Chubb, Flameguard 4.5kg SA336827 to SA357661 & SA617637 to SA644909

Identifying numbers

Other identifying numbers

Chubb, Flameguard 1.5kg SA358508 to SA358699 & SA617007 to SA640579

Chubb, Flameguard 2.3kg SA335255 to SA357445 & SA617193 to SA644756

Chubb, Flameguard 2.5kg SA335051 to SA358273 & SA620547 to SA640681

Chubb, Flameguard 4.5kg SA336827 to SA357661 & SA617637 to SA644909

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/11797 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.