PRA number
2017/15833
Published date
Reasons the product is recalled
Some electrodes from this part number and lot number combination may not perform as expected, due to an error in manufacturing.
The hazards to consumers
Quality of the weld may be affected, resulting in cracks in the weld.
What consumers should do
Consumers can return the product to the place of purchase and request either replacement product or credit. Alternatively, consumers can contact Cigweld's Customer Care Department on 1300 654674 (Press 1 for Customer Service). Cigweld will organise collection of the faulty product and delivery of replacement product free of charge, or organise credit if this option is preferred.
Supplier
CIGWELD Pty Ltd
Traders who sold this product
Retail and industrial welding equipment and consumable suppliers.
Where the product was sold
Nationally
International
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.