Product description
Clipsal Socket Outlets 10mA RCD and Service Panels 10mA RCD
Mostly used in hospitals and medical wards, but may be used in home care situations, such as home dialysis
Affected part numbers:
ML2025RC10 (WE, RD and DB)
ML2025RC10C (BG)
ML2031RC10 (WE, RD, DB and BG)
ML2031VRC10 (WE, RD, DB and BG)
2025RC10 (DB, RD, WE, CM, BG and BK)
2031RC10 (WE, RD, BG and DB)
2031VRC10 (RD and WE)
C2025RC10 (BK, RD, WE and CM)
Affected dates of manufacture:
01 Jul 2017 - 15 Oct 2020
The product's part number and date of manufacture is found on the grid on the bottom side of the product after removing the cover
Mostly used in hospitals and medical wards, but may be used in home care situations, such as home dialysis
Affected part numbers:
ML2025RC10 (WE, RD and DB)
ML2025RC10C (BG)
ML2031RC10 (WE, RD, DB and BG)
ML2031VRC10 (WE, RD, DB and BG)
2025RC10 (DB, RD, WE, CM, BG and BK)
2031RC10 (WE, RD, BG and DB)
2031VRC10 (RD and WE)
C2025RC10 (BK, RD, WE and CM)
Affected dates of manufacture:
01 Jul 2017 - 15 Oct 2020
The product's part number and date of manufacture is found on the grid on the bottom side of the product after removing the cover
See a list of details to help identify the product
Reason the product is recalled
The socket outlet residual current device (RCD) may not trip at the correct current limit, as required by electrical safety standards.
The hazards to consumers
Risk of electric shock, which can cause serious injury or death.
What consumers should do
Consumers should check the product part number and manufacture date of their product.
If affected, consumers should stop using the product and contact the electrician who installed the product, or Clipsal via their website https://www.clipsal.com/rc10_recall or by phone 13 73 28.
If affected, consumers should stop using the product and contact the electrician who installed the product, or Clipsal via their website https://www.clipsal.com/rc10_recall or by phone 13 73 28.
Details to help identify the product
Supplier running the recall
Who sold the product
Electrical providers and electricians
Identifying numbers
Electrical approval number
AZ69023019 and AZ69023022
Dates available for sale
-
Where the product was sold
Nationally
International
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18618 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.