Product description

Commencal Ramones
16 inch wheels children's mountain bike

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with the requirements of the mandatory standard 'Trade Practices Act 1974 - Consumer Protection Notice No.6 of 2004 - Consumer Product Safety Standard: Pedal Bicycles: Safety Requirements.'

The product does not have a rear back-pedal brake.

The hazards to consumers

In the absence of a rear back-pedal brake, children may not be able to brake sufficiently using the hand brakes, which may result in an accident and injury of the rider.

What consumers should do

Consumers should stop using the bike and contact Commencal Australia to arrange for a replacement product.

For further information, contact Commencal Customer Service by phone on 02 9986 3983 (Monday to Friday, 9am-5pm AEST) or by email at store@commencal-store.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Online at https://www.commencal-store.com.au/

Dates available for sale

-

Where the product was sold

Nationally
Online

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17647 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.