Compaq—Armada E500 & V300 Computer Battery Packs

PRA number

2000/4525

Published date

Product description

Battery Packs used in Armada E500 and V300 Computer Notebooks can be identified by a date code and serial number on the white label:
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.

What are the defects?

A manufacturing problem may cause the battery packs to short-circuit, causing them to overheat, release smoke, damage the notebook computer, and possibly catch fire.

What are the hazards?

Fire.

What should consumers do?

Discontinue use of the recalled batteries and please contact Compaq immediately to receive two free replacement batteries, either via telephone on 1300 368 369 or registering on the website: http://www.compaq.com/products/notebooks/batteryrecall

Supplier

Compaq Computer Australia Pty Ltd

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.