PRA number
2000/4525
Published date
Product description
Battery Packs used in Armada E500 and V300 Computer Notebooks can be identified by a date code and serial number on the white label:
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.
Why the product is recalled
A manufacturing problem may cause the battery packs to short-circuit, causing them to overheat, release smoke, damage the notebook computer, and possibly catch fire.
What the hazards are to consumers
Fire.
What consumers should do
Discontinue use of the recalled batteries and please contact Compaq immediately to receive two free replacement batteries, either via telephone on 1300 368 369 or registering on the website: http://www.compaq.com/products/notebooks/batteryrecall
Supplier
Compaq Computer Australia Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
