Compaq—Armada E500 & V300 Computer Battery Packs

PRA number


Published date

Product description

Battery Packs used in Armada E500 and V300 Computer Notebooks can be identified by a date code and serial number on the white label:
TCGK 00001-10500;
TCGK 20001-21800;
TCGK 40001-83100;
TCGK 40001-44700.

Reasons the product is recalled

A manufacturing problem may cause the battery packs to short-circuit, causing them to overheat, release smoke, damage the notebook computer, and possibly catch fire.

The hazards to consumers


What consumers should do

Discontinue use of the recalled batteries and please contact Compaq immediately to receive two free replacement batteries, either via telephone on 1300 368 369 or registering on the website:


Compaq Computer Australia Pty Ltd

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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