Grey imported orphan vehicles

Some grey imported vehicles with defective Takata airbags are categorised as ‘orphan’ vehicles. This means the vehicle is not associated with a particular supplier. This may be because the vehicle was imported into Australia by a business acting as an agent for a third party or individual, or the grey importer that originally imported the vehicle is no longer operational.

Checking if your vehicle is affected

A list of Vehicle Identification Numbers (VINs) for affected orphan vehicles can be found in the following excel spreadsheets

What to do if your vehicle is affected

Fiat Chrysler Australia

If your VIN is on the list, please locate your closest RAM Trucks Australia Dealer or contact Customer Assistance on 1800 013 044 to arrange replacement of the affected Takata airbag as soon as possible.  

RAM Trucks Australia are the only RAM authorised importer and distributor of RAM Trucks in Australia and will be able to provide assistance related to your specific RAM vehicle.

Please visit RAM Trucks Australia for additional information.

Ford

If your VIN is on the list, contact Ford Customer Assistance on 1800 503 673 with your VIN to order the replacement part at no cost and to arrange collection from your nearest Ford dealership. You are responsible for organising a repairer to complete the airbag replacement. 

Holden

If your VIN is on the list, contact Holden Customer Care on 1800 632 826 with your VIN to order the replacement part at no cost and to arrange collection from your nearest Holden dealership. You are responsible for organising a repairer to complete the airbag replacement.

Mazda

If your VIN is on the list, contact Mazda Australia Customer Support on 1800 034 411 with your VIN to order the replacement part at no cost and to arrange collection from your nearest Mazda dealership. You are responsible for organising a repairer to complete the airbag replacement.