Product description

Dual port USB type A wall charger.
5V 2.4A output (maximum per port).

Affected model no: WCN34WH.

See a list of details to help identify the product.

Reason the product is recalled

The wall plug can break off the main body of the charger exposing the internal wires.

The hazards to consumers

There is a risk of serious injury or death from an electric shock or electrocution.

What consumers should do

Consumers should stop using the charger immediately.
Consumers should return the charger to their nearest Officeworks store to receive a refund.
For more information, consumers can visit an Officeworks store or contact Officeworks on
1300 633 423 or www.officeworks.com.au

Details to help identify the product.

Supplier running the recall

Who sold the product

Officeworks

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/20020 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.