Con-Serv Corporation Australia Pty Ltd — Whisper Flood Stop

PRA number


Published date

Product description

Isolating ball valve with flood stop
BV 120C
Identifying features

Other identifying numbers

Batch codes between N0301 and N1101

Reasons the product is recalled

A fault has been detected with an internal component which may prevent correct operation of shut-off feature.

The hazards to consumers

The shut-off failure may occur in some valves with a risk of flooding should the hose connected fail.

What consumers should do

Consumers are advised to remove the FS 037 valve component from the BV 120 Flood Stop Isolating Ball Valve and contact Con-Serv direct for component exchange on 07 3630 5744 or

If assistance removing the faulty part is required please contact Con-Serv on 07 3630 5744 for further assistance.


Con-Serv Corporation Australia Pty Ltd

Traders who sold this product

Various bathroom and plumbing retailers throughout Australia

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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