PRA number
2016/15740
Published date
Reasons the product is recalled
A fault has been detected with an internal component which may prevent correct operation of shut-off feature.
The hazards to consumers
The shut-off failure may occur in some valves with a risk of flooding should the hose connected fail.
What consumers should do
Consumers are advised to remove the FS 037 valve component from the BV 120 Flood Stop Isolating Ball Valve and contact Con-Serv direct for component exchange on 07 3630 5744 or warranty@con-serv.com.au
If assistance removing the faulty part is required please contact Con-Serv on 07 3630 5744 for further assistance.
If assistance removing the faulty part is required please contact Con-Serv on 07 3630 5744 for further assistance.
Supplier
Con-Serv Corporation Australia Pty Ltd
Traders who sold this product
Various bathroom and plumbing retailers throughout Australia
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.