Product description
Rechargeable battery-operated handstick bagless vacuum.
Model Number: BW-595
SKU No: 139259
Batch Codes: All batch codes ending in /2021 and /2022 or batch code 010223.
This code can be found on the product label located on the end of the barrel.
Model
See a list of details to help identify the product.
Reason the product is recalled
Components on the circuit board may overheat and catch fire if the vacuum short circuits or the incorrect charger is used.
Incidents have occurred and caused property damage.
The hazards to consumers
There is a risk of serious injury and property damage from fire.
What consumers should do
Consumers should stop using affected vacuum cleaners immediately and return to any Big W store for a full refund.
Phone Big W if you are unable to return the product or have sold or gifted it to another person.
For more information contact Big W on 1300 244 999 or visit https://www.bigw.com.au/help/contact-us
Details to help identify the product.
Supplier running the recall
Who sold the product
BIG W stores
Online at bigw.com.au, woolworths.com.au and mydeal.com.au
Identifying numbers
Barcode number
SKU
Other identifying numbers
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20130 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
