PRA number
2018/16533
Published date
Why the product is recalled
The affected tyres were manufactured with an incorrect rubber compound on the belt wire which may result in poor adhesion of the rubber to the belt wires.
What the hazards are to consumers
The affected tyres may develop an in-service audible noise, unsatisfactory ride condition, belt separation, or distortion in the tread area that if undetected may ultimately result in a tyre failure, leading to the loss of vehicle control and increase the risk of a possible crash.
What consumers should do
Consumers will be contacted by Exclusive Tyre Distributors by phone and/or letter. Consumers who believe they have affected tyres, but aren't contacted by Exclusive Tyre Distributors, should contact Exclusive Tyres to arrange for identification and replacement of any affected tyres, free of charge.
Replacement tyre selection will be by the consumer. If a tyre other than the recalled tyre is chosen, Cooper will cover the cost of the replacement up to the purchase price of the recalled tyre. If the consumer selects a more expensive tyre, the consumer will need to pay the difference in price.
For further information about this recall, phone Exclusive Tyre Distributors on 1800 681 298 or visit the Mastercraft Tire website on http://www.mastercrafttires.com.au
Replacement tyre selection will be by the consumer. If a tyre other than the recalled tyre is chosen, Cooper will cover the cost of the replacement up to the purchase price of the recalled tyre. If the consumer selects a more expensive tyre, the consumer will need to pay the difference in price.
For further information about this recall, phone Exclusive Tyre Distributors on 1800 681 298 or visit the Mastercraft Tire website on http://www.mastercrafttires.com.au
Supplier
Cooper Tire & Rubber Company
Traders who sold this product
Mastercraft tyres are sold predominantly though independent retailers.
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
