What are the defects?
Certain glass doors installed from approximately October 2019 to February 2022 may not be toughened correctly and may not shatter according to the requirements of the Australian toughened glass safety standards.
What are the hazards?
If the glass door has not been toughened correctly and the glass breaks, it may break into fragments or shards and pose a risk of serious injury.
What should consumers do?
Some consumers will receive a letter between December 2022 and January 2023 from Corinthian Doors, their retailer or installer arranging for repair of their affected doors. Consumers who have not received a letter but have a clear glass door with timber trim (see example photos above) should visit the below Corinthian Doors recall webpage and follow the instructions to identify if your doors are affected.
All affected doors will be repaired at no cost. A clear film will be applied which prevents the glass from breaking unsafely into fragments or shards.
Important message from the ACCC to consumers
Consumers can access their rights under the Consumer Guarantees which are independent of the remedy offered in this recall. You may wish to contact Corinthian on CorinthianCS@corinthian.com.au or Ph 1300 899 153 about your particular door.
Traders who sold this product
54 retailers sold the recalled product, including Bunnings. Please see the attached list of traders.