PRA number
2013/13469
Published date
Product description
Bistro Ribbon mug (blue stripes) with batch code number 1669885 on the base. This mug was sold from December 2011 to March 2012.
Set of Four Bistro Kente mugs (tangello/red) with batch code number SS 2012 on the base. These sets were sold from November 2012 to January 2013.
Set of Four Bistro Kente mugs (tangello/red) with batch code number SS 2012 on the base. These sets were sold from November 2012 to January 2013.
Reasons the product is recalled
There is a risk that in some cases the base may fall out of the mug while it is filled with hot liquid.
The hazards to consumers
If the base shears off from the mug while it is filled with hot liquid, scalding may result.
What consumers should do
Immediately remove any recalled mugs from use and return them to any Country Road store for a full refund or replacement mugs in a different design. For more information, please contact Customer Service on (AUS) 1800 801 911 or (NZ) 0800 105 655 or via email at customerservice@countryroad.com.au.
Supplier
Country Road
Traders who sold this product
Country Road stores
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
