PRA number
2024/20215
Published date
Product description
Two-tone ceramic Demm mug in Sapphire, Bermuda, Dark Olive and Lilac colours.
Reasons the product is recalled
Due to a manufacturing defect, the mug may break unexpectedly and have its base detach when hot liquid is poured into the mug.
The hazards to consumers
There is a significant risk of cuts and burns by scalding if the mug breaks during use.
What consumers should do
Consumers should stop using the product immediately.
Consumers should return the product to any Country Road store to receive a full refund or replacement mug of a different design.
Consumers can contact Country Road by email at customerservice@countryroad.com.au
Supplier
Traders who sold this product
Please see attached list of traders.
List of traders who sold this product
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
