COUNTRY ROAD — Two-Tone Demm Mug

PRA number

2024/20215

Published date

Product description

Two-tone ceramic Demm mug in Sapphire, Bermuda, Dark Olive and Lilac colours. 

Sapphire coloured mug with yellow interior colour and white Country Road branding
Mid-green coloured mug with purple interior colour and white Country Road branding
Dark green coloured mug with yellow interior colour and white Country Road branding
Lilac coloured mug with blue interior colour and white Country Road branding
Identifying features
ColourProduct Code
Sapphire60292978-4075
Bermuda60292978-7689
Lilac60292978-569
Dark Olive60292978-185

 

Reasons the product is recalled

Due to a manufacturing defect, the mug may break unexpectedly and have its base detach when hot liquid is poured into the mug. 

The hazards to consumers

There is a significant risk of cuts and burns by scalding if the mug breaks during use. 

What consumers should do

Consumers should stop using the product immediately.

Consumers should return the product to any Country Road store to receive a full refund or replacement mug of a different design.

Consumers can contact Country Road by email at customerservice@countryroad.com.au

Traders who sold this product

Please see attached list of traders. 

List of traders who sold this product

Where the product was sold

Nationally
International
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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