Product description

Crossfire Territory 500
500cc utility model all terrain vehicle
17L petrol tank
Automatic CVT transmission
Product Dimensions: 2250mm x 1250mm x 1400mm
Vehicle Weight: 329kg

Model Years 2020-2021
Vehicles built between September 2020 and March 2021

37 affected vehicles

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019.

The vehicle has not been fitted with the required reflex reflectors.

The hazards to consumers

If the vehicle is not fitted with the required reflex reflectors, there may be an increased risk of serious injury or death.

What consumers should do

Affected owners will be contacted directly. Affected owners should contact their nearest authorised Crossfire dealer to arrange for an inspection and repair of the vehicle.

The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer.

For more information, contact the nearest authorised dealer, or Crossfire directly by phone on           02 8783 8411 or via email at sales@crossfiremotorycles.com.

A list of authorised dealers and more information is available at  http://crossfiremotorcycles.com/dealers/

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised Crossfire dealers

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/19159 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.