PRA number
Published date
Product description
LED neon light power supply
Power supplies for use in LED neon signs with more than 7m of neon tubing
The power supplies are unbranded
Model ratings: 12V100W, 12V150W, 12V200W, 12V250W and 12V300W
What are the defects?
The supply cord's protective earth wire is not connected to the plug's earth pin.
The LED power supply does not comply with the relevant Australian standard and does not have an Australian approval.
What are the hazards?
Risk of electric shock, which can cause serious injury or death.
What should consumers do?
Consumers should immediately stop using and disconnect the LED neon lights with affected power suppliers. Consumers should contact Custom Neon for a replacement power supply.
For more information, contact Custom Neon on info@customneon.com.au or 1800 725 574.
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
