PRA number
Published date
Product description
CW Remote Controls/Transmitters that operate Roller Shutters, Blinds & Awnings.
Affected products are 1 & 5 Channel CW Wall Transmitters, 1, 5 or 15 Channel Mobile Transmitters and 8 Channel Timer Mobile Transmitters
What are the defects?
The product does not comply with the mandatory standard for products containing button/coin batteries.
What are the hazards?
If young children gain access to button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious injury or death.
Button batteries also pose a choking hazard to young children.
What should consumers do?
Consumers should keep remotes in a safe place and out of reach of children to avoid potential injury or harm until they are replaced.
Consumers should register for a remedy by e-mailing recall@cwproducts.com.au and provide the following information:
- Name
- Phone number or email address
- Address
- Qty of impacted transmitters supplied
- Retailer from which the remotes were purchased
CW Products will then contact you by reply e-mail to arrange remediation of the affected products.
For further information or assistance please contact CW products by e-mailing recall@cwproducts.com.au or by phone on 08 8341 0120.
Please note that the supplier is expecting replacement parts to be available from February 2023.
Supplier
Traders who sold this product
See attached traders list.
List of traders who sold this product
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
