See a list of details to help identify the product
Reason the product is recalled
The 196-9565 and 196-9566 joystick sensors on certain D10R, D11R, D11RCD may fail.
The hazards to consumers
Unexpected movement of the blade raise.
What consumers should do
Contact your local Caterpillar dealer.
Details to help identify the product
Supplier running the recall
Caterpillar S.A.R.L.
Identifying product features
D10R, D11R, D11RCD.
Identifying numbers
Other identifying numbers
D10R, D11R, D11RCD.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2005/7978 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.