Reason the product is recalled

The 196-9565 and 196-9566 joystick sensors on certain D10R, D11R, D11RCD may fail.

The hazards to consumers

Unexpected movement of the blade raise.

What consumers should do

Contact your local Caterpillar dealer.

Details to help identify the product

Supplier running the recall

Caterpillar S.A.R.L.

Identifying product features

D10R, D11R, D11RCD.

Identifying numbers

Other identifying numbers

D10R, D11R, D11RCD.

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2005/7978 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.