Product description
(1) DayWhite Teeth Whitening Gel (9.5% Hydrogen Peroxide)
(2) NiteWhite Teeth Whitening Gel (22% Carbamide Peroxide)
(3) Sunshine Health Teeth Whitening Gel (36% Carbamide Peroxide)
(4) Crest Teeth Whitening Strips (9% Hydrogen Peroxide)
(2) NiteWhite Teeth Whitening Gel (22% Carbamide Peroxide)
(3) Sunshine Health Teeth Whitening Gel (36% Carbamide Peroxide)
(4) Crest Teeth Whitening Strips (9% Hydrogen Peroxide)
See a list of details to help identify the product
Reason the product is recalled
The products contain concentrations of hydrogen peroxide and/or carbamide peroxide in excess of the recognised safe limits of 6% w/w and 18% w/w respectively, as set by the Poisons Standard 2011, expert clinical advice, and published scientific risk assessments.
The hazards to consumers
The user may suffer irritation or inflammation to the gums and mouth due to the excessively high concentrations of peroxides in the products.
What consumers should do
Consumers should cease using the products and return them to the supplier for a full refund. Go to whitesmile.com.au for more details.
Details to help identify the product
Supplier running the recall
Who sold the product
Oniline sales via whitesmile.com.au
Identifying product features
(1) DayWhite (9.5% Hydrogen Peroxide): Lot # 11283023
(2) NiteWhite (22% Carbamide Peroxide): Lot # 11189020
(3) Sunshine Health Whitening Gels (36% Carbamide Peroxide): Lot # 0010222550
(4) Crest Whitening Strips (9% Hydrogen Peroxide): Lot # 1012BT41
Identifying numbers
Other identifying numbers
(1) DayWhite (9.5% Hydrogen Peroxide): Lot # 11283023
(2) NiteWhite (22% Carbamide Peroxide): Lot # 11189020
(3) Sunshine Health Whitening Gels (36% Carbamide Peroxide): Lot # 0010222550
(4) Crest Whitening Strips (9% Hydrogen Peroxide): Lot # 1012BT41
(2) NiteWhite (22% Carbamide Peroxide): Lot # 11189020
(3) Sunshine Health Whitening Gels (36% Carbamide Peroxide): Lot # 0010222550
(4) Crest Whitening Strips (9% Hydrogen Peroxide): Lot # 1012BT41
Where the product was sold
New South Wales
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12942 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
