Product description
NHP- KDA-432 and KDM-432 metal and plastic isolators
See a list of details to help identify the product.
Reason the product is recalled
The switch contact mechanism may overheat due to an internal fault; this could result in damage of the switch mechanism, internal arcing and potential damage to the enclosure and cables which could allow access to live parts.
The hazards to consumers
If the defect occurs there is the risk of fire and electric shock.
What consumers should do
Electrical Contractors/Installers:
Defective DC Solar Isolator switches type KDA-432 and KDM4-32 are required to be replaced. PV systems with these switches need to be shut down and safe isolation procedures need to be followed. For further details contact NHP Electrical Engineering Products Pty Ltd by phone or email.
Home owner/consumer:
Contact your electrical contractor that performed the installation ASAP to organise the replacement of the switch. For further information contact NHP Customer Service Centre
Customer Service Centre: Phone 1300 NHPNHP (1300 647 647) or email to nhpsales@nhp.com.au. Visit our web page www.nhp.com.au/recall for further details
Re-sellers: Cease supplying switches and arrange returns to NHP by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Defective DC Solar Isolator switches type KDA-432 and KDM4-32 are required to be replaced. PV systems with these switches need to be shut down and safe isolation procedures need to be followed. For further details contact NHP Electrical Engineering Products Pty Ltd by phone or email.
Home owner/consumer:
Contact your electrical contractor that performed the installation ASAP to organise the replacement of the switch. For further information contact NHP Customer Service Centre
Customer Service Centre: Phone 1300 NHPNHP (1300 647 647) or email to nhpsales@nhp.com.au. Visit our web page www.nhp.com.au/recall for further details
Re-sellers: Cease supplying switches and arrange returns to NHP by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Details to help identify the product.
Supplier running the recall
NHP Electrical Engineering Products P/L
Who sold the product
Via electrical wholesalers and direct customer sales
Identifying product features
KDA-432
KDM-432
Identifying numbers
Other identifying numbers
KDA-432
KDM-432
KDM-432
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14428 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
