PRA number
2019/17340
Published date
Why the product is recalled
The snap hook's material can be too weak to support the weight of the user.
What the hazards are to consumers
When in use, the snap hook can break and lead to a fall, causing serious injury to the user.
What consumers should do
Consumers should immediately cease using this product. Affected products can be returned to your nearest Decathlon store for a full refund.
For further information, consumers can contact the Decathlon Customer Relations Centre by chat on https://www.decathlon.com.au/ (Monday to Sunday, 10am -7.30pm) or via email contact.australia@decathlon.com
For further information, consumers can contact the Decathlon Customer Relations Centre by chat on https://www.decathlon.com.au/ (Monday to Sunday, 10am -7.30pm) or via email contact.australia@decathlon.com
Supplier
Traders who sold this product
Exclusively sold in Decathlon stores (Tempe NSW, Auburn NSW, Boxhill VIC, Knoxfield VIC)
Available to other states via website https://www.decathlon.com.au/
Available to other states via website https://www.decathlon.com.au/
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
